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Adda Alexander Conference on Patient Safety and Quality
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Adda Alexander Conference on Patient Safety and Quality

$125 before August 1st $150 at the door

When: Friday, August 22, 2014
8:00 am Registration check -in/8:30 am Business Meeting/9:30 am - 3:30 pm Conference
Where: Hilton Scottsdale Resort and Villas-Grand Ballroom
6333 North Scottsdale Road
Scottsdale, AZ 
United States
Presenter: Colleen Sweeney, RN, BS
Contact: Mary Faken

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$125 before August 1st
$150 at the door

Online Registration is closed.  You can register at the door.

Click here for a downloadable agenda.


Colleen Sweeney, RN, BS

"What Patients Fear and Why We Need to Know- a CAHPS Improvement Strategy"


Colleen has been in healthcare for over 30 years with degrees in nursing, business and project management. As the founder and owner of Sweeney Healthcare Enterprises, she has conducted several studies about what patients fear in both hospitals and medical practice settings. Her studies have been titled, The Patient Empathy Project. The first study was an artwork study that she will share with us today. The second was an interview study of 1,080 persons about their fears in healthcare.
Colleen is on a mission to improve the patient experience both in America and abroad. When she is not speaking to healthcare audiences, she works to ship used medical equipment to developing countries and is currently working to establish a Woman and Children’s Clinic in India. Colleen aims in challenging us to recreate what we once called patient centered care and going forward, allowing empathy to guide us.

This activity has been submitted to the Arizona Nurses Association for approval to award contact hours.  The Arizona Nurses Association is accredited as an approver of continuing nursing education by the American Nurses Credentialing Center's Commission on Accreditation.

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